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Saturday, October 15, 2011

Stopping Comment Spam


Spam is all over the web and can creep into nearly anything. In the past it was limited to email. However, if you happen to run a website or blog that permits your visitors to leave a comment you have undoubtedly faced the issue of comment spam.

Many people conclude the spammers are attempting to redirect your sites traffic to their site in order to increase search engine rankings and revenue share earnings with page views. Most search engines that rank a site will count how many other sites have linked to it. Not only do they count the number of sites, but the sites quality is also a factor. When spammers leave their comments on your site they are achieving a slightly higher search engine ranking.

The spammers will try and circumvent any type of spam blocking software in place that protects your site or blog. They will attempt to get around the security manually, but the most common forms of spam are achieved by spam bots or spam scripts. Most site owners don’t work on their websites and blogs as their day job. Therefore, fighting spam bots on a regular basis is something of an exception rather than the rule. There are some things you can do to fight spam comments on your site or blog.

Some rules of thumb
 If you discover you are a victim of spam comments you may react on a per case basis instead of reviewing your site or blog for the big picture. These are rules of thumb that may help you achieve an overall battle to stop spam comments.

Don’t take spam personally; everyone sees spam comments from time to time whenever you own a site or blog. Use these rules of thumb to stop spam comments.

1)    Don’t ban a specific IP address
Don’t bother. It’s not worth the time or effort. Although this may seem like a logical move to make, it doesn’t really combat the problem. Most comment spammers are bouncing requests and spam off of other servers and computers making it difficult to pin point one IP address.

2)    Don’t permit HTML
There is rarely a reason to permit HTML or JavaScript. This is usually obvious, but rarely there are sites that use HTML or JavaScript.

If you allow users to include links, such as back links to commenter’s sites, there are a number of ways to code to allow them to use links. You can permit the function without being vulnerable to attack.

3)    Use non descriptive form names
Good programming will require the use of non-descriptive form names, but in avoiding spam stay away from names describing a form’s field. Form element names like “comment” make it too easy for a spammer to access your system and spread spam comments.

Stop Spamming at the source

1)    Differentiate between spammers and regular users
Differentiate between spammers and a regular user involves requiring your human posters to identify them. Many site or blog owners will use CAPTCHA as part of leaving a comment process. This is the most widely used form of separating spammers from actual users leaving comments.

If you are using a web designer make certain they understand what you require in your fight against stop spam comments so they can code accordingly. If you use a free service, such as WordPress or Blogger, these platforms have several options you can elect when setting up your blog or site to fight spam comments.


 pic from bloggingpro.com

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Friday, October 14, 2011

Dealing with Spam in Your Comments


Spam used to be limited to your emails, but anyone that has a website or blog where comments can be left are dealing with spam. Many of the spammer’s comments are not directed to drive traffic to their site or blog as many people would think. Unfortunately, they are using the spam to increase their search engine rankings. By leaving comments on your site the spammer is increasing their search engine rankings.

The spammers are attempting to get around spam blockers and target the security of individual websites or blogs. Many of the spammers that leave comments are doing the process manually. However, some the most common process is electronically or with the use of spam bots or scripts. Unfortunately, many site or blog owners don’t focus on their websites as their day job which can make dealing with these spam bots difficult. However, it certainly is not impossible.

When you discover your site or blog is the victim of spam comments don’t take it personally. In almost all cases, spammers are simply selecting a site and not targeting the webmaster or blog master. Take a deep breath and dive into the process of getting rid of the spam and keeping your site at the quality level it deserves.
·         Word or character verification for comments

Having a word or character verification for leaving comments is a great way to discourage spam. This will usually help with the electronic version of spamming comments. When verification must be done it must be human intervention that confirms the verification.


·         Moderate all comments
This can sometimes be a hassle, depending on how many comments you receive. Though, it is a great way to separate the spammers from legitimate commenters. Not only can you catch spammers, but it may also help you circumvent other comments that shouldn’t be left on your site such as inappropriate comments that shouldn’t be left on your site which may be vulgar or offensive to some members of your audience.
Review my post on moderating comments

·         Don’t allow users to use JavaScript or HTML
There is no legitimate use for either of these when leaving comments.
If you allow users to include links, there are a number of ways by which you can code to accommodate this functionality and not leave your site open to attack. The most common way is to inform the user that all URLs will be converted to links automatically, and then convert any content to a link if needed

Spam will continually be a problem for website and blog owners. However, a well-designed blog or site can monitor comments and make certain you are receiving comments instead of spam.



Wednesday, October 12, 2011

Commenting 101


There is a right way and a wrong way to leave a comment, believe it or not. Along with commenting etiquette there is comment production. Leaving a good comment requires a skill that can be learned. The format of a comment can mean the difference in the comment moderator accepting your comment for print or rejecting your comment.

These are a few words about how a comment should be left and the process to follow;

1.       Add your personal details that should include your name (or personal brand or pen name), website and email address. All of these things should only be given if you don’t mind them being displayed. Some website or blog owners will advise if your website is needed, but won’t be displayed with your comment information.

2.       Add your comment

Comments are usually added through some sort of WYSIWYG editor. Your comment should relay your thoughts or feelings for the content or information. Don’t leave drive by comments that say things like “great post”, “you got that right”. These types of comments don’t really say anything and will more than likely not be considered as a comment by the owner of the blog or site. Comments should provide thoughtful and insightful information. You should read the information you are leaving the comment for and actually respond with content related to the material.

If you are asking a question, do so professionally. If you are making an observation, do so professionally. If you don’t agree with the position, you can do so politely. Give examples to support your stance.
3.       Review your comment and make any necessary changes
Is your comment too lengthy and could be shorter? Make the changes and read through again. Remember, your comment is not only read by the site or blog owner, but also other readers or members of an audience

4.       Post your comment
Always stay professional and don’t say anything in a comment that you wouldn’t want on the web. Keep things professional and never say anything that could be offensive to anyone reading your comment or the site or blog owner.

One thing that I have seen in comments that are a real turn off for readers that enjoy a site or blog and the webmasters are comments that are a verbal argument or disagreement between two individuals. A lot of back and forth between two people arguing through comments is not the place or the time.

It makes anyone involved look petty and small. Even more than one individual “beating up” on someone for the comment they happen to make is not a good thing. This is a good way for your comment to be moderated as spam and not printed.

For those bloggers or site owners that do print these….shame on you.